Mero Love - Find Your Perfect Match
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Get In Touch

We're here to help you with any questions or concerns. Reach out to us through any of the methods below.

Let's Start a Conversation

Whether you have questions about our services, need technical support, or just want to share feedback, we'd love to hear from you.

Email Us

support@heartconnect.com

Typically respond within 24 hours

Call Us

1-800-HEART-01 (1-800-432-7801)

Mon-Fri, 9AM-6PM EST

Live Chat

Available on our website and mobile app

Mon-Fri, 9AM-9PM EST

Help Center

Browse our comprehensive knowledge base

Available 24/7

Business Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Emergency Support 24/7 for critical issues

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Visit Our Office

Come see us in person at our headquarters

HeartConnect Headquarters

123 Love Lane, Suite 100
San Francisco, CA 94102

Mon-Fri: 9AM-6PM | Sat: 10AM-4PM

Headquarters

123 Love Lane, Suite 100

San Francisco, CA 94102

United States

Regional Office

456 Romance Avenue

New York, NY 10001

United States

International Office

789 Connection Street

London, UK

United Kingdom

Common Questions

Quick answers to frequently asked questions

How quickly will I get a response?

We typically respond to all inquiries within 24 hours. For urgent matters, please call our support line for immediate assistance.

Is my information secure?

Yes, we take privacy and security seriously. All your personal information is encrypted and protected according to industry standards.

Do you offer refunds?

Refund policies vary by service. Please contact our billing department with specific questions about refund eligibility.

Can I schedule a callback?

Yes, you can request a callback through our contact form. Select "Callback Request" in the department dropdown.